High School Diploma
St. Thomas High School, Houston Texas
Hi, I’m Jonathan! We are here to help you achieve your goals and that of your company to keep you and your client’s data safe. We provide top-notch customer service and support.
Mission & Vision
To be a one-stop-shop for all our clients’ needs be it support, procurement or information security, we ensure sensitive data is kept safe.
We at EagleEyeT are happy to announce that we will be launching a drop shipping store. Order from our site and the items will be delivered right to your door.
St. Thomas High School, Houston Texas
St Martins Institute of IT
Linux Professional Institute
Training provided by Deloitte as we use these practices learned for ITSM.
My main responsibilities include running all end of day transactions and to ensure that all branches in Malta and Belgium are closed out and ready for the next day business processing. This work was performed at the Paola branch where all the IT staff was located.
My main responsibilities was to provide support to local agents who called our help desk, as well as running the draws of Super 5, Grand Lottery, and Lotto. Any technical issues beyond our control concerning the operating software and technical infrastructure was coordinated via our parent company Intralot in Greece.
Started as a part-timer with the development team. I helped to work on a responsive UI for a completely automated accounts payable solution for one of our clients, who was deploying for a global client of theirs Revlon. I was later moved to the position of customer support manager. I was tasked with making the necessary appointments for installations and maintenance, as well as testing and programming of vehicle tracking units. Alongside this role I continued to work with the development team as well as do various server administration tasks as necessary. I also provided 24 x 7 customer support.
I was primarily engaged to organise the IT administration back office. I oversaw the System’s administration of the servers ranging from Active Directory Domain controller, to our 3cx phone system. I also provided end support to Ecabs customers and any issues arising from the day-to-day operations. When required I also supported other roles, such as HR administration as well as the call centre. When necessary I took on extra work at the call centre to support the additional volume of work during certain period of the year or to replace staff who were either on leave or on sick leave.
Main roles included Corporate IT sales & Support, as well as assisting the development team with the creation of website projects. Another important aspect was the preparation and submitting of tenders mainly addressed to the local government.
Renting Properties to Clients
Helping the internal IT Helpdesk to efficiently sort out tickets and issues and escalate any that require intervention from other teams in the Central Mediterranean region.
Jonathan assisted with a marketing brochure that was very successful and is still used today.
Jonathan is a guy of many talents and ideas, hes quick to find a solution, able to help with issues when needed and his biggest trait is that he listens analyses and then responds with a better answer then expected. Jonathan has and continues to help with the TDF, MLUG, OSSMALTA in his spare time and his contributions is deeply appreciated by the community.
Very professional service, he is always ready to help to resolve any IT issues. Skilful and a very competent professional.
Statistics suggest that around 1.2% of all emails are sent with malicious intent.
This translates to around 3.4 billion malicious emails a day.
1 out of every 4,200 emails is a phishing email.
Are your employees able to recognize such emails so as to avoid their account getting compromised?